Support

Alert: Hotmath Uses Scripting

Hotmath uses Scripting (also known as Active Scripting or JavaScript) to present solutions and other features. You are seeing this yellow alert because we detected that you do not have Scripting enabled on your browser and/or firewall.

After you enable scripting and refresh this page, you should no longer see this yellow alert message.

Enable Scripting in Your Browser

Here is a list of most popular browsers and the steps needed to enable JavaScript in each.

Enable Scripting in Security Software

Some security software disables scripting. In various versions of NORTON, you may need to try one or more of these: Disable Ad Blocking; Disable Popup Window Blocking; Enable Scripting; Remove hotmath.com and www.hotmath.com from any lists of restricted sites. Be sure to 'Refresh' your Hotmath pages after changing your security settings. You are successful when you no longer see this yellow alert.

Final Step

You may need to restart your browser, delete temporary Internet Files (be sure to 'delete all offline content,' if you have that option), and restart your computer for the settings changes to take effect.

We Support Our Users

Hundreds of thousands of users successfully use Hotmath on PC's and Mac's. If you ever need support, this page should get you going.

Supported Browsers

Hotmath currently supports the following browsers:

  1. Microsoft IE 6.0 and newer (Windows)
  2. Firefox 1.5 and newer (Windows, Macintosh, Linux)
  3. Safari 3.0 and newer (Macintosh)
  4. Opera 9.0 and newer (Windows, Macintosh)

Logging In

If you purchased a subscription but have not yet received your Log In information, or if you have forgotten your password, go to the login page and follow the instructions to have your password sent to you by email.

Problems With Your Computer

If you see an error message when using Hotmath, this could be a browser issue, a firewall issue, a router issue, a bookmark issue, or a popup blocker issue.

More Help For Errors

Here are more things to try: Delete Temporary Internet Files in your browser; Try Hotmath.com on a different computer, to isolate the problem; Download a new browser (try Firefox).

Email Support

You can always contact us. Please provide as many details as possible.